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Warranty Information

Marzocchi makes the following LIMITED WARRANTY with respect to its suspension products:

MARZOCCHI LIMITED WARRANTY

LIMITED ONE (1) YEAR WARRANTY ON SUSPENSION PRODUCTS
Subject to the limitations, terms and conditions hereof, MARZOCCHI warrants, to the original retail owner (consumer) of each new MARZOCCHI suspension product, that the MARZOCCHI suspension product, when new, is free from defects in materials and workmanship. This limited warranty expires one (1) year from the date of the original MARZOCCHI suspension product retail purchase from an authorized MARZOCCHI dealer or from a MARZOCCHI authorized Original Equipment Manufacturer where MARZOCCHI suspension is included as original equipment on a purchased vehicle.


TERMS OF WARRANTY
This limited warranty is conditioned on the MARZOCCHI suspension product being operated under normal conditions and properly maintained as specified by MARZOCCHI. This limited warranty is only applicable to MARZOCCHI suspension purchased new from an authorized MARZOCCHI source and is made only to the original retail owner (consumer) of the new MARZOCCHI suspension product and is not transferable to subsequent owners.
Should it be determined, by MARZOCCHI in its sole and final discretion, that a MARZOCCHI suspension product is covered by this limited warranty, it will be repaired or replaced, by a comparable model, at MARZOCCHI’s sole option, which will be conclusive and binding. THIS IS THE EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY. ANY AND ALL OTHER REMEDIES AND DAMAGES THAT MAY OTHERWISE BE APPLICABLE UNDER THIS LIMITED WARRANTY ARE EXCLUDED, INCLUDING, BUT NOT LIMITED TO, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR PUNITIVE DAMAGES.


This limited warranty does not apply to normal wear and tear, malfunctions or failures that result from abuse, neglect, improper assembly, alteration or modification, improper or unauthorized repair or maintenance, crash, accident or collision, or other abnormal, excessive or improper use.
This limited warranty gives the consumer specific legal rights. The consumer may also have other legal rights under the applicable national laws which are not affected by this limited warranty. If it is determined by a court of competent jurisdiction that a certain provision of this limited warranty does not apply, such determination shall not affect any other provision of this limited warranty and all other provisions shall remain in effect.


THIS IS THE ONLY WARRANTY MADE BY MARZOCCHI ON ITS SUSPENSION PRODUCTS AND COMPONENTS, AND THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION HEREIN. ANY WARRANTIES THAT MAY OTHERWISE BE IMPLIED BY LAW INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE EXCLUDED.


For questions regarding this warranty or MARZOCCHI products please contact the Canadian Customer Service Department at MARZOCCHI by calling 604-415-2350, or visiting https://www.marzocchi.ca/pages/contact-us.


When making a claim under this Limited Warranty you will be required to provide to an authorized FOX/MARZOCCHI Service Center:
1. The Product (or the affected part) and
2. A copy of the original proof of purchase, which clearly indicates the name and address of the seller, the date and place of purchase, the product part number and if utilized, a serial number. If MARZOCCHI products are sold as part of a complete bicycle, the bicycle brand, model, model year, and serial number should be included.

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